Parental Communication
Information on communications, data handling, digital security and safety
Information on communications, data handling, digital security and safety
Parent/Carer Email Communication -
Encrypted Emails
This document explains the encryption of emails being sent from school to families which contain data which is specific to particular individuals.
This can be done using Parents' Portal. Log in to your parentsportal.scot account via the web or app.
Select your child's profile from the dashboard.
Click on the Notice of Absence service tile.
Fill in the required details: Absence Date(s) and times (e.g., full day or morning only); Reason for absence (selected from a drop-down menu); Additional notes (if required).
Review and click Submit. You will receive an email confirmation once it is sent.
You should have been given the email address for your child's Guidance Teacher on enrolment. If you do not have this, contact the school office (westhill.aca@aberdeenshire.gov.uk) and they will pass the information on.
You can either email or phone the school office (westhill.aca@aberdeenshire.gov.uk - 01224 087850) or email your child's guidance teacher. Depending on the reason, the information/query will be shared with the Faculty Principal Teacher/classroom teacher and a response provided if required.
Due to contractual reasons, appointments for Parents' Evenings will be the only time available to meet with classroom teachers.
Aberdeenshire Council's communication policy states that acknowledgement of receipt of a communication is 5 working days and a response should be given within 20 working days.
In reality, responses are given much earlier but sometimes, work must be done to provide a full response.